An award-winning baker moves to Shopify

An artisanal and customisable cake brand launched their e-commerce website with us on Shopify.

An artisanal and customisable cake brand launched their e-commerce website with us on Shopify.

An artisanal and customisable cake brand launched their e-commerce website with us on Shopify.

ABOUT THE BRAND

Simrens brand was already a fan among celebrities and exclusively receives 5 star reviews

Simrens brand was already a fan among celebrities and exclusively receives 5 star reviews

Simrens brand was already a fan among celebrities and exclusively receives 5 star reviews

Simren makes celebration cakes. Custom, beautiful, intricate cakes. The kind where people come to her Instagram, DM her, call her, message her through three different channels desperately asking about availability and pricing because they’re driven by the aesthetics. Everyone in Boston knows her for her expert flavour combinations that steal the show at your event. She's good. Really good. Her cakes are stunning.

I have customers. People want my cakes. They find me on Instagram. They are ready to buy. But the buying process was broken. It was all manual.

I have customers. People want my cakes. They find me on Instagram. They are ready to buy. But the buying process was broken. It was all manual.

I have customers. People want my cakes. They find me on Instagram. They are ready to buy. But the buying process was broken. It was all manual.

When Simren came to us, she was:

When Simren came to us, she was:

When Simren came to us, she was:

Managing chaos

Inquiries scattered across Instagram, email, text, and phone. Same questions, fifty times a day. No organization.

Attracting the wrong customers

No pricing visible, so she attracted bargain hunters instead of her actual customers. Hours spent qualifying the wrong people.

Spending her time on sales

Every conversation required her to explain everything from scratch. Doing a website's job manually, one customer at a time.

It was chaos, honestly. Every order came through a different channel and every single time, I had to have this long conversation answering the same questions over and over.

I was spending probably 50% of my time just managing conversations instead of making cakes.

It was chaos, honestly. Every order came through a different channel and every single time, I had to have this long conversation answering the same questions over and over.

I was spending probably 50% of my time just managing conversations instead of making cakes.

It was chaos, honestly. Every order came through a different channel and every single time, I had to have this long conversation answering the same questions over and over.

I was spending probably 50% of my time just managing conversations instead of making cakes.

So we took By Simren through our 30 Day Conversion Plan

So we took By Simren through our 30 Day Conversion Plan

1

1

1

WRITE THE STORY

2

2

2

CREATE JUICY OFFER

3

3

3

BUILD A SITE THAT SELLS

4

4

4

SEND THE PARTY INVITES

To find out more information on what this is, you can book a call with us.

We crafted homepage and product pages built to bring in sales for the custom cake brand

We crafted homepage and product pages built to bring in sales for the custom cake brand

We crafted homepage and product pages built to bring in sales for the custom cake brand

I was nervous. I did not know if I could handle managing a website on top of everything else. Would I break something? Would I understand the backend?

I was nervous. I did not know if I could handle managing a website on top of everything else. Would I break something? Would I understand the backend?

I was nervous. I did not know if I could handle managing a website on top of everything else. Would I break something? Would I understand the backend?

RESULTS

We launched and then she immediately felt the difference!

We launched and then she immediately felt the difference!

We launched and then she immediately felt the difference!

Simren has one place customers can place their orders, organised information, a clear process for fulfilment and the ability to manage her own sales and marketing. She's not stress-free. Running a cake business is work. But she's not drowning anymore.

It was like a roller coaster. The process is just invigorating. It opens your eyes. I feel more legit now and know that when I have bigger orders, people will have more confidence in me seeing a website. It is literally the shop window to your store.

It was like a roller coaster. The process is just invigorating. It opens your eyes. I feel more legit now and know that when I have bigger orders, people will have more confidence in me seeing a website. It is literally the shop window to your store.

It was like a roller coaster. The process is just invigorating. It opens your eyes. I feel more legit now and know that when I have bigger orders, people will have more confidence in me seeing a website. It is literally the shop window to your store.

Spots for our 30 Day Conversion Plan open monthly.

Join the next intake before we cap at 10 brands.

Spots for our 30 Day Conversion Plan open monthly.

Join the next intake before we cap at 10 brands.

Spots for our 30 Day Conversion Plan open monthly.

Join the next intake before we cap at 10 brands.